"We partnered with a new company shortly after they opened their business. They had 15 full time staff members but had a projected growth plan of adding an additional 45 people within six weeks. Through our ability to become a Vendor on Premise and utilizing recruiting assistance from off-site branches, we grew their full time headcount to over 250 call center representatives with a one year time frame." The cost savings to our customer was our ability to have a total of 5 firstPRO recruiters working for them while the cost of those recruiters was incurred by firstPRO.

"Our Service Delivery program allowed us to begin working with a company that was experiencing turnover at an unusually high rate. The needs of this customer did not justify a Vendor on Premise program but did require over-managing the account. Because our recruiters are at the customer site for all new check in's each day and because our after-hours phone calls to our temporary employees confirm their start time, we reduced turnover by 30% and increased productivity by 45%" Our Service Delivery Program includes 5 key points that are an integral part of our Workforce Management Solutions.