IT Business Analyst
This position will bridge the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. Good communication and collaboration skills will be integral to success in this role. Working directly with the IT Project Manager, this role will ensure that all company initiatives are documented and expectations are set for stakeholder involved. This role will be responsible for all follow up and follow through of projects and keep business units engaged in the project lifecycle through documentation and formal reviews.
Qualifications ? 3-5 years’ experience as a business analyst; PMO experience a plus ? Experience or familiarity with CRM systems such as Salesforce, Statistical analysis packages such as SAS, ? Fluent with Microsoft Excel data analysis ? Strong critical-thinking and relationship building skills. ? Proven facilitation and problem-solving skills with customer-centric focus. ? Ability to work under pressure in a team environment. ? Strong documentation skills and experience with business scope & requirements ? Experience with Project Management and PM methodologies ? Strong communication and interpersonal skills