Information Center Specialists
Do you want to work for a company where people come first, they do the right thing while making a difference where performance provides upward growth & mobility
We are partnering with a premier credit union to help IMMEDIATELY staff their Information Center
Understanding and explaining all products and services, identify members’ needs, and cross-sell appropriate products. Provide members with quality service and accurately process routine transactions in a timely manner
- Support Success Sharing Growth Goals through participation in the Branch Services sales program. Identify members’ needs and make appropriate referrals that develop the PFI relationship.
- Support Service Goals by:
- Answering all calls within the specified service levels
- Providing members with efficient and professional service *Directing calls to the appropriate department when necessary
- Understand and explain all products and services.
- Accurately process all routine transactions and file maintenance.
- Attend Product and Service training.
Lucrative benefits, Employee Discounts, Charitable Events & Activities, Recreational Discounts