Information Center Specialists

Do you want to work for a company where people come first, they do the right thing while making a difference where performance provides upward growth & mobility

We are partnering with a premier credit union to help IMMEDIATELY staff their Information Center

Understanding and explaining all products and services, identify members’ needs, and cross-sell appropriate products. Provide members with quality service and accurately process routine transactions in a timely manner

  • Support Success Sharing Growth Goals through participation in the Branch Services sales program. Identify members’ needs and make appropriate referrals that develop the PFI relationship.
  • Support Service Goals by:
  • Answering all calls within the specified service levels
  • Providing members with efficient and professional service *Directing calls to the appropriate department when necessary
  • Understand and explain all products and services.
  • Accurately process all routine transactions and file maintenance.
  • Attend Product and Service training.

Lucrative benefits, Employee Discounts, Charitable Events & Activities, Recreational Discounts

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