firstPRO is seeking a qualified remote IT Support Analyst for our client, a large enterprise level organization based out of Blue Bell, PA. This is a full-time contract to hire position that is 100% remote with standard business hours Monday through Friday 8:00 AM to 5:00 PM. Compensation is based on experience and ranges up to $25 per hour while on contract. Health benefits are available if needed. Please apply with updated resume if you’re interested.

Desired Qualifications – IT Support Analyst

• Associate degree or higher in information technology and computer network or related subject matter.
• Related certification such as CompTIA A+, Microsoft MTA, or Cisco Certified Essentials.
• 2 years or higher in an enterprise level organization providing virtual and remote support to a large end user base.
• Hands on experience administrating and supporting a Microsoft infrastructure including systems support within Office 365, Windows 10, Active Directory, and Outlook/Exchange Issues.
•  Practical understanding of troubleshooting and diagnosing light networking connectivity issues as well as VPN configuration.
• Prior experience providing mobile device support and apple IOS products/android devices.
• Comfortability within cloud technologies such as Azure and Office 365 administration portal.