Sr. Business Analyst
firstPRO is seeking a qualified Sr. Business Analyst for our client, a large manufacturer located out of Camden, New Jersey. They are seeking an individual that understands/writes SQL queries and has at least 8 years’ experience in a BA role. The ideal candidate will be able to help implement customer centric solutions in a cost-effective way by learning and comprehending business process, eliciting, and documenting requirements, and communicating clearly to business and technology.
Sr. Business Analyst
Job Details
- Compensation: $65.00 – $70.00/hour with benefits (Health, Dental, Vision)
- Schedule: Monday through Friday, 8:30 AM to 5:00 PM
- Onsite
- Type: Contract (1 year)
Responsibilities
- Responsible for communications between IT, internal business, and external partners
- Responsible for defining and documenting requirements, systems testing, internal & external support and issue management and resolution
- Assists in evaluating and proposing solutions that maximize investments and drive business value across departments and partners
- Analyze and clearly articulate potential solutions
- Develops comprehensive understanding of business processes, define as-is/to-be business models and build strong working rapport with business users
- Articulates business and functional requirements into technical deliverables
- Acts as liaison to the business throughout project lifecycle to ensure requirements and project goals are satisfied by delivered IT software applications
- Identifies, tracks, and escalates issues and risks in a timely manner
- Creates business requirements, functional design documents and process flow diagrams
- Explores innovative solutions while maintaining focus on customer satisfaction
- Assists in expanding enterprise capabilities, using a best-of-breed IT approach, integrating existing Enterprise solutions and legacy systems
- Assesses the risks of various solutions and prioritizes competing business demands
- Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions
- Ensures that all items follow the change management process and are entered and tracked through the change management software
- Helps to manage ongoing relationship with business partner to drive satisfaction with IT
- Engages with knowledge workers to incorporate usability and user interface needs when designing systems
- Should act as a subject matter expert and handle various UAT testing activities with business users.
- Ensures that all documentation accurately reflects the current status of changes and outstanding issues so that business requirements are aligned with application features and functions
- Analyzes discrepancies in service or performance offering recommendations for updates or changes
- Ensures continuing operational quality by documenting bug fixes, enhancements and updates. Assigns tasks to development, testing & training staff as required
Qualifications
- Good SQL skills for data analysis and verifying data results
- Broad IT domain experience in three or more of the following IT areas: Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure and Maintenance and Support.
- Experience gathering software requirements
- Experience writing functional and technical specifications
- Experience leading meetings, coordinating deliverables, and resolving issues
- Proven experience interfacing with customers and development teams
- Able to translate complex information into common terms
- Strong organization, facilitation, and administration skills
- Strong written and oral communications skills including presentation skills
- Strong problem-solving skills and organizational/data management skills
- Strong ability to understand, analyze and solve business problems
- Must be a self-starter, able to work independently and take initiative to find solutions
- Excels in building relationships with the business users, Retailers, and partner organizations
- Exceptional documentation skills including ability to document use cases and process flows Capable of working independently, a self-starter who performs initiatives that provide solutions for business requirements
- Demonstrated analytical skills
- Basic understanding of information technology and business concepts
- Understands the business issues and data challenges of the enterprise and industry
- Excellent communicator with strong business analysis, reporting and presentation skills
- Expertise in business planning, management, problem solving, customer focus & relationship building