Service Desk Analyst

  • Location: Berwyn, Pennsylvania
  • Type: Contract To Hire
  • Job #156514

firstPro is looking for a professional to provide technical support for end users, related to a wide variety of technical or usability hardware and software issues for our level client, with a strong foothold in the medical field. This is a full-time, contract to hire position, located in Berwyn, Pa, with an expectation to be onsite 100% of the time. The ideal candidate will come with at least one year of experience working in a structured support department and be knowledgeable in problem triage, analysis and solution development for technological problems. Compensation ranges from $22-$23 per hour based on professional experience. Interested candidates please apply below!


Service Desk Analyst – desired qualifications

  • Punctual
  • Strong phone skills
  • Able to work in a very fast paced environment
  • Multi-tasking abilities
  • Healthcare background a plus (bonus would be if they knew Siemens applications)
  • Knowledge and use of ServiceNow
  • Helpdesk experience with 1+ years’ experience

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