Technical Writer

  • Location: Media, Pennsylvania
  • Type: Contract
  • Job #157241

firstPRO is looking to fill a Technical Writer position for a client of ours in the food and gas industry. Logistically, this is a 3-month contract, with the candidate needing to be onsite 2 or 3 times a week in their Media PA office. Compensation ranges from $60.00 – $70.00 an hour and is based on professional experience. Interested candidates please apply with an updated resume!

Desired Qualifications/Job Duties-

  • Bachelor’s Degree in Data Science, Computer Science, Statistics, Psychology, Information Technology, or a related field
  • 12+ years’ experience in technical writing and managing KB articles in ServiceNow (New York, Orlando, Paris, or Quebec releases)
  • Strong technical writing skills, ability to write technical procedures
  • Technical background in IT Infrastructure (Networking preferred)
  • Proficient in MS Visio, MS Word, MS Excel
  • Nice to have; experience working on a tier1 or 2 network support team (NOC); Cisco certifications (CCT route/switch, CCNA); experience supporting or documenting SDWAN solutions

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