Manager of Citrix Platform – REMOTE

  • Location: Newtown Square, Pennsylvania
  • Type: Direct Hire
  • Job #158104

Full Time Direct hire position, sorry no sponsorship offered. US Citizen and Green Card Holders only.

Responsibilities:

  • Define and maintain Citrix product strategies and roadmaps.
  • Ensure capacity, availability and performance service level objectives are met or exceeded.
  • Ensure security standards/requirements are maintained at times.
  • Accountable for the performance of Citrix platform engineering team including objectives setting, workload balancing, quality management, team and individual performance planning. 
  • Develop, document, and enforce the standards and controls to ensure integrity of the Citrix environment, identify opportunities to standardize, enhance, and automate existing processes.
  • Act as Subject Matter Expert (SME) and provide advanced technical consulting to internal teams for solution design, system management, tuning and modification of solutions.
  • Investigate, troubleshoot, and resolve incidents and problems with Citrix and related systems.
  • Serve as third level escalation for application support and troubleshooting, engage in technical problem solving across multiple technologies.
  • Own Root Cause Analysis and Problem Management for Citrix and related systems.
  • Performs other duties and special projects as assigned.

Qualifications / Requirements:

  • Bachelor's degree in computer science, mathematics or equivalent work experience.
  • Eight to ten (8 – 10) years of experience in information technology, 5 years of managerial experience.
  • Eight to ten (8 – 10) years of experience in deploying and managing large Citrix environments (> 5000 concurrent users). Experience with Citrix technologies, including CVAD (Citrix Virtual Apps and Desktops 19.12 or later), Citrix NetScaler, Web Interface/StoreFront, Citrix Provisioning and Machine Creation Services (MCS), App-V Integration, Citrix AppLayering, Citrix Workspace Environment Manager, FSLogix.
  • Experience as a Citrix engineer/architect with responsibilities including roadmap design, assessments, architecture, planning, implementation and upgrades/migrations of Citrix solutions.
  • Experience with thin client devices such as Dell Wyse, iGel and Chromebook.
  • Possess a detailed understanding of architectural dependencies of Citrix technologies.
  • Experience with Windows Server OS, VMware ESX based virtualized server infrastructure, and LAN/WAN/Firewall/VPN network technologies.
  • Team player with proven leadership, communication, organizational, and strong interpersonal skills.
  • Ability to establish new standards for quality, performance or productivity.
  • Self-motivated, attention to detail and excellent judgment skills.
  • Must have excellent writing and communication skills.
  • Ability to prioritize and drive results with a high emphasis on quality.
  • Must have the ability to identify and instill industry best practices.
  • Ability to translate complex technical information into understandable business language.

Preferred:

  • Experience with Windows 10/11, SCCM/EPM, Office 365 & Teams, Zoom, Microsoft Azure Active Directory, Azure Virtual Desktops and hybrid cloud concepts.
  • Familiarity with modern security principles/concepts (zero trust, conditional access, etc.).
  • ITIL Foundations v3/4.
  • One or more of the following: Citrix Certified Enterprise Engineer (CCEE), Citrix Certified Professional – Virtualization (CCP-V); Citrix Certified Expert -Virtualization (CCE-V); Citrix Certified Professional – Networking (CCP-N).

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