firstPRO is looking for an IAM Analyst for our client, who has a strong foothold in the building products distributors industry. The ideal candidate will bring IAM experience, along with extensive experience in a Service Desk environment using Active Directory as well as MS Office 365. This role is a contract-to-hire, hybrid position with home offices in the Cherry Hill, NJ area. Compensation for this role is up to $35/ hour based on experience.

Responsibilities:

• Ensuring correct authentication and authorization for end-users and services.
• Managing IT policies and procedures, password resets, facilitating and troubleshooting user access issues, validating, and verifying authorization requests.
• Facilitating approval flows, and provisioning/deprovisioning of user accounts.
• Generating performance metrics and analyzing the data for ways to improve SLAs.
• Daily processing of requests for systems like Active Directory, O365, Business Applications etc.

Qualifications:

• BS degree in an IT related major or 4+ years of experience with an IT service organization.
• Experience supporting business users in an Identity and Access role a plus.
• Excellent communication (oral and written) and interpersonal skills.
• Possesses or can quickly acquire necessary knowledge of the following systems: Windows Operating Systems, Active Directory, Microsoft Office 365, and Microsoft Azure.
• Knowledge and experience with Identity and Access automation a plus.