Technical Business Analyst

  • Location: Philadelphia, Pennsylvania
  • Type: Contract To Hire
  • Job #158843

firstPRO is looking for a Technical Business Analyst for our client, who has a strong foothold in the financial space. This is a contract-to-hire position, with compensation up to $100/ hour based on experience. This is a hybrid role, and the ideal candidate will live within a commutable distance to offices located in downtown Philadelphia. All candidates must be fully vaccinated for Covid-19 to be considered for this role.



  • Develop senior relationships to gain a deep understanding of the innovative business and design experiences and map to technology processes and systems/services
  • Facilitate workshops for alignment, ideation and iteration, for small and large groups
  • Embed a Human Centered Design approach in the team’s ways of working
  • Produce customer journey maps, flowcharts, process maps, wireframes and prototypes for testing and validation
  • Develop user stories within the defined documentation framework
  • Take ownership by starting from ground zero to own, define and support our solutions
  • Collaborate with colleagues across the globe and deliver solutions to support our global business
    work with the scrum team and business users to ensure solution quality



  • 5+ years’ experience in analysis of scalable, enterprise applications
  • Collaborative attitude, bringing excellent communication and interpersonal skills
  • Adept at engaging, collaborating, and influencing people at all levels and areas
  • Entrepreneurial, highly motivated, and self-directed with a strong delivery mindset
  • Experience working in an agile team using story mapping, task flows, needs analysis and prioritization
  • A flexible, commercial, and practical approach to design, while remaining the advocate for the end user
    strong analytical, problem solving and critical thinking abilities with well-structured written and verbal communications
  • Deliver complex projects working across multiple streams, multiple regions, with multiple vendors

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