firstPRO is seeking a qualified Support Desk for our client, a health organization located out of Pennsylvania. They are seeking someone that has experience with installation and configuration of Windows and Macintosh desktop/peripheral hardware.

Support Desk

Job Details

• Compensation: $26 – $28/hour with benefits (Health, Dental, Vision)
• Type: Contract to Hire
• Location: Philadelphia, PA
• Schedule: Monday through Friday, 9:00 AM to 5:30 PM

Job Responsibilities

• Deliver and set-up computers and peripheral devices.
• Breakdown and disconnect existing computer equipment and move/reset to normal functional operation in new locations.
• Assist in organization of IT inventory.
• Install, configure, and customize software.
• Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
• Document work in ticket tracking system.

Job Requirements

• Two to three years’ experience with installation and configuration of Windows and Macintosh desktop and laptop computers and peripheral hardware.
• Experience providing desktop computing support, with the ability to troubleshoot hardware, software and connectivity problems preferred.
• Ability to lift and carry 50 pounds without assistance.