firstPRO is looking for a Desktop Support Specialist for a contract role for our well-known client. To be considered, candidates must be able to live within a commutable distance from the jobsite, as this is a 100% on-site role, located in Center City, Philadelphia. Candidates must be fully vaccinated for Covid-19. Compensation up to $27/ hour, based on experience.

Duties/Responsibilities:

• Deliver and set-up computers and peripheral devices.
• Breakdown and disconnect existing computer equipment and move/reset to normal functional operation in new locations.
• Assist in organization of IT inventory.
• Install, configure, and customize software.
• Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
• Document work in ticket tracking system.

Qualifications:

• Two to three years’ experience with installation and configuration of Windows and Macintosh desktop and laptop computers and peripheral hardware.
• Experience providing desktop computing support
• Ability to troubleshoot hardware, software and connectivity problems preferred.
• Ability to lift and carry 50 pounds without assistance.