IT Business Analyst

  • Location: Willingboro, New Jersey
  • Type: Direct Hire
  • Job #159971

This is a full time direct hire position, base salary and great benefits. Sorry no sponsorship offered. US Citizens and Green card Holders only.

Job Responsibilities

  • Required to gather project and business requirements as it relates to new and existing systems and solutions to be used as a part of the company’s information technology network and general infrastructure by collaborating with stakeholders and business end users.
  • Required to gain specialized knowledge of current procedures and facilitate the definition of project objectives and requirements.
  • Contribute to the support and improvement of our business system (Epicor Prophet 21, RADiant, etc.). Specifically, this indicates possessing a complete and thorough understanding of all modules as they relate to each other and to our peripheral tracking systems.
  • Work with team and stakeholders across all business units and translate business requirements into specific software solutions; review, analyze, and create detailed documents including workflow diagrams, functional specifications, and technical requirements.
  • Participate in the design, testing and implementation rollout of system enhancements and new releases.
  • Provide training for end-users on the software the team has created, as required.
  • Become knowledgeable about ongoing development projects and system changes and help to address concerns, especially as they relate to maintainability and supportability on an ongoing basis.
  • Must regularly report status to supervisor and proactively provide updates on current open issues, support metrics tracking/problem resolution.
  • Contribute to the support, analysis, and improvement of our current and future internal business applications, tracking systems, websites, and off-the-shelf (OTS) applications such as the MS Office suite.
  • Communicate end-user feedback regarding systems, operations, and service.
  • Provide consistent, professional, and exceptional customer service to all end-users.
  • Other tasks may also be required from time to time, at the discretion of management, in order to achieve department and company objectives.


  • Bachelor’s Degree or related experience.
  • Windows Operating Systems.
  • Epicor Prophet 21 knowledge is a plus.
  • Microsoft Office (including Project and Visio).
  • MS SQL Server 2016, 2019.
  • Microsoft Office Tools.
  • Working knowledge of HTML, CSS, JavaScript, and XML is a plus.




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