Desktop Engineer

  • Location: Morristown, New Jersey
  • Type: Contract
  • Job #160412
***No Third Party Suppliers At This Time Please. ***

Our customer, a leader in the modernization of the waste removal industry and innovators within the Waste to Energy sector, is seeking skilled Desktop Engineers, on a consulting basis, to support daily operations of their NJ and PA office locations.

We are looking to hire two skilled desktop engineers to assist our customer’s clients with computer hardware and software deployments as part of their Workplace Modernization Project. These resources will be required to work on-sit,  or via remote connection, and assist with coordination of either planned PC migration or Microsoft Teams Voice Migration projects.  

Candidates will possess extensive knowledge of corporate systems, have good problem-solving skills, and high-level interpersonal skills. Candidates will assist in the planning and execution of the discovery and build processes within the Workplace Modernization Project, as well as provide any support to our current Service Desk personnel. 

Responsibilities:

•    Providing basic training in computer operation and management.
•    Advanced knowledge of voice and telephony standards to migration from existing locally supported VoIP systems to Microsoft Teams Voice.
•    Completing job reports (discovery and status reporting).
•    Troubleshooting hardware and software issues.
•    Installing and maintaining hardware and computer peripherals.
•    Provide administration to effectively plan and deliver the Auto Pilot deployment.
•    Provide administration to effectively plan and deliver the Microsoft Teams Voice implementation
•    Deploy tracking assets.
•    Assist with preparation of Teams Voice environment and policies for Voice implementation.

Requirements:

•    Bachelor’s degree in Information Technology or Computer Science, OR equivalent work experience.
•    Proven work experience as a desktop engineer with a concentration on planning and executing enterprise deployments with Auto Pilot or Teams Enterprise Voice.
•    Experience with Teams Call Quality Dashboard and PowerShell is a plus.

Candidates for the PC Migration Project will have experience with base level machine imaging, O365, MS Intune, Auto Pilot, and Windows 10. 2,200 machines will be covered during this migration.

Candidates for the MS Teams Voice Migration Project will have demonstrated proficiency managing and deploying Teams on a wide scale and have skills migrating users from legacy systems such as Zoom or other similar platforms. 

Interested candidates may submit their resumes for immediate consideration.

firstPRO is an EOE. 
 

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