Help Desk Analyst

  • Location: Reading, Pennsylvania
  • Type: Contract To Hire
  • Job #161147

firstPRO is seeking a Help Desk Analyst role for our client, who has a strong foothold in the healthcare industry. Candidates must live within a commutable distance from the location in Reading, PA, as they will be asked to be on-site from time to time for trainings and on an as-needed basis. This is a contract-to-hire position, with the expectation to be contracted for three months before converting to be a full time employee with our client. Compensation for this role is up to $25/ hour, based on experience.


  • 1-2 years of service desk experience
  • Knowledge of ticketing systems
  • Password reset experience
  • Mobile Device Support
  • Active Directory Experience
  • Excellent customer service skills
  • Team mentality and can-do attitude

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