Sr. Network Technician

  • Location: Yeadon, Pennsylvania
  • Type: Contract
  • Job #162534
firstPRO is seeking a qualified Sr. Network Technician for our client, a large health organization based out of Pennsylvania. They are seeking someone with experience in Juniper/Cisco Catalyst Switches and commercial grade network equipment.

Sr. Network Technician
Job Details

  • Compensation: Up to $45/hour with benefits offered (Health, Dental, Vision), Weekly Pay
  • Type: Contract
  • Onsite
  • Schedule: Monday through Friday, 9:00 AM to 5:00 PM, 1 hour lunch

Job Responsibilities

  • Provide hands-on maintenance and operational support for data, IP video, and IP phone distribution equipment.
  • Interact daily with customers throughout the University providing exceptional professional service.
  • Work in close collaboration with Tier 2 Enterprise Command Center, Local Support Providers to address end-user and network escalations, and client activities.
    (e.g. move-in).

  • Respond to emergency outages.
  • Maintaining own schedule for onsite customer appointments within service SLA for new service delivery.
  • Tracking and updating escalation tickets.
  • Updating and closing work orders in a timely manner to ensure that customer billing is not delayed.
  • Attending training events as required.

Job Requirements

  • Experience with commercial-grade networking equipment.
  • Experience with fiber and copper-based networks, testing and media certification.
  • Complete understanding of switch, and routing concepts.
  • Reading floor plans and maps, installing, and configuring networking equipment, testing methodologies, and Internet connectivity troubleshooting.
  • Experience using IT ticketing software and providing direct hands-on support.
  • Ability to work autonomously or as part of a team.
  • Certifications such as Net+, CCENT, CCNA, CWTS, JCNIA, JCNIS, ITIL Foundations

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