Desktop Support Specialist

  • Location: Philadelphia, Pennsylvania
  • Type: Contract To Hire
  • Job #162707

firstPRO is seeking a Desktop Support professional for our client, who has a strong foothold in the healthcare industry in Philadelphia. This contract-to-hire role is 100% on-site, so candidates will need to live within a commutable distance from Center City, Philadelphia to be considered. Compensation for this position is up to $27/hr., based on experience.

Required Experience:

  • Deploy Windows and Macintosh desktops and laptops in accordance with IS standards.
  • Assist with configuring, deploying and troubleshooting mobile apps, including assisting and enrolling in enterprise Mobile Device Management solutions.
  • Help users with establishing and maintaining network connectivity to supported endpoints and mobile devices.
  • Install, configure, and triage software and collaborations tools, including Office 365.
  • Document vendor requirements and technical architectures, assessing network and other infrastructure requirements, and engage other IS teams and leadership as necessary to ensure the solution functions as intended.
  • Advise users on policies, standards and best practices, depending on type of data.
  • Support special projects and initiatives.

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