Desktop Engineer

  • Location: Cherry Hill, New Jersey
  • Type: Contract
  • Job #162803
firstPRO is seeking a qualified Desktop Engineer for our client, a large manufacturer based out of New Jersey. They are seeking someone with experience in SCCM, InTune, Bitlocker, ServiceNow.

Desktop Engineer
Job Details

  • Compensation: Up to $48/hour with benefits offered (Health, Dental, Vision), Weekly Pay
  • Type: Contract
  • Hybrid (Onsite as needed)
  • Schedule: Monday through Friday, 8:30 AM to 5:00 PM

Job Responsibilities

  • Responsible for maintaining and improving the end user computing hardware and software environment.
  • Maintaining desktop and laptop computers, printers, customer support, desktop software, operating system configuration and any other end user peripherals.
  • Identify and document end User business requirements, perform initial analysis, research, and propose computing solutions for implementation,
  • Plan and implement solutions and ensure appropriate follow-up with the line of business contact. 
  • Acts as a liaison to end user community. 
  • Responsible for monitoring and ensuring resolution of all tiers 2 tickets.
  • Manage medium to large projects and follow IT project methodology. 

Job Requirements

  • Ability to architect/design the solution.
  • Ability to understand business requirements, be a BA to talk to people and gather requirements.
  • Experience with tool that translates from Japanese to English. (Nice to Have)
  • Experience with ServiceNow.
  • Must have worked with Desktop Management tools.
  • Experience with SCCM to do reporting and push packages out (Don’t need to build the packages).
  • Experience with Intune.
  • Basic understanding of networking and how IDF and routers work

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