Desktop Support Analyst

  • Location: Yeadon, Pennsylvania
  • Type: Contract To Hire
  • Job #162826
firstPRO is seeking a qualified Desktop Support Analyst for our client, a large manufacturer based out of Pennsylvania. They are seeking someone with experience in Windows Imaging, O365, and MDM.

Desktop Support Analyst
Job Details

  • Compensation: Up to $53/hour W2 with benefits offered (Health, Dental, Vision), Weekly Pay
  • Type: Contract to Hire
  • Onsite
  • Schedule: Monday though Friday, 8:30 AM to 5:00 PM

Job Responsibilities

  • Perform endpoint configuration associated with the building, deploying, and supporting of client desktops and application configurations.
  • Responsible for the administration of on-prem and cloud software and hardware configuration management tools and other patch deployment tools, anti-virus configuration.

Job Requirements

  • At least 3 years of law firm experience
  • At least 3 years developing Windows desktop images.
  • Creation and integration of application packages including Office 365
  • Participation in upgrades and migrations of client operating systems and applications
  • Management and troubleshooting of OS patches and software updates on endpoints.
  • Creation and maintenance of Windows images
  • Configuration of anti-virus and anti-malware programs
  • Creation of reports using various inventory tools
  • Remediation of IT security findings
  • Provided second level support to the Help Desk
  • PDF tools for legal documents
  • MDM Mobile devices

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