firstPRO is seeking a qualified IT Support Analyst for our client, a large healthcare organization located out of Jamison, PA. They are seeking an individual with experience in root cause analysis that has complex technical problem-solving skills to diagnose, evaluate, and troubleshoot problems. The ideal candidate will provide advanced technical support to end users, with…

firstPRO is seeking a qualified IT Contact Center Representative for our client, a large medical organization based out of Jamison, PA.  They are looking for someone with a strong customer service-oriented personality and experience with troubleshooting desktop/laptop computers, hardware and software, and knowledge/experience of Microsoft 365 and basic Active Directory concepts. IT Contact Center Representative…