Business Analyst

  • Location: Philadelphia, Pennsylvania
  • Type: Contract To Hire
  • Job #164719
firstPRO is looking to fill a contract-to-hire opportunity for a Business Analyst position at a rapidly growing company based in Center City, Philadelphia. The role is hybrid, requiring 1-2 days onsite per week, with compensation up to $50/hr., based on experience. The company provides a professional work environment and is committed to delivering world-class service to its clients. The Business Analyst will play a crucial role within the IT team, supporting medical device management and patient client support services.


    • Develop strong relationships with business users and external partners, understanding business functions to recommend process and systems improvements.
    • Gather requirements and create documentation, ensuring alignment with IT and business unit objectives.
    • Analyze business user needs, developing requirements for projects and enhancements.
    • Evaluate project requests, articulating scope, costs, and benefits.
    • Recommend process and systems improvements through analysis and evaluation.
    • Conduct analyses to investigate operational issues.
    • Manage project plans, monitor progress, resolve problems, and recommend actions to keep projects on track and within budget.
    • Collaborate with development teams to ensure understanding of business requirements and specifications.
    • Develop test plans and cases, coordinate testing phases, and oversee user acceptance testing.
    • Participate in the implementation of process and system changes, including post-implementation activities.
    • Update and develop system and user documentation.
    • Participate in user training sessions as required.


    • Proficiency in project management software (e.g., MS Project, Asana, JIRA).
    • Expertise in MS Office applications: Word, Excel, PowerPoint.
    • Strong analytical and documentation skills.
    • Detail-oriented with a focus on personal skills improvement.
    • Ability to work independently and within a team.
    • Well organized with excellent time-management skills.
    • Experience in developing enterprise web applications with responsive design for mobile devices is desirable.
    • Working knowledge of marketing automation platforms and CRMs (e.g., Salesforce) is a plus.
    • Bachelor’s degree in a relevant field or 6-10 years of equivalent work experience.
    • Proven experience in all aspects of SDLC as a Business Analyst with QA responsibilities or Project Manager.
    • Excellent verbal and written communication skills, along with strong social interaction abilities.

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