Senior Manager of Technical Operations

  • Location: Philadelphia, Pennsylvania
  • Type: Direct Hire
  • Job #164895
Senior Manager Technical Operations


  • Lead and manage a team of system administrators and engineers, as well as, contracted resources and managed services. Provide oversight, guidance and mentorship.
  • Develop and maintain current technical knowledge of the products and systems used in the firm’s information systems.
  • Participate in firm wide IT projects; including but not limited to systems design, procurement/outsourcing plans, ensuring systems align with current best practices.
  • Create and implement operational plans to ensure smooth and secure systems operations that are efficient and cost-effective for the following core technologies.
    • WAN / LAN Enterprise Networks
    • Storage Area Network
    • Virtualization systems
    • Server Operating systems
    • Exchange Messaging Systems
    • Microsoft Domain Services / Azure AD
    • Backup systems
    • Disaster Recovery and Business Continuity
    • Data Center Management
    • Cloud Operations
  • Conduct research on emerging technologies in support of infrastructure development efforts, and recommend technologies that will increase performance, cost effectiveness and infrastructure flexibility.
  • Develop and execute test plans to validate performance, security, scalability and recoverability. Report on findings and make recommendations for improvement.
  • Provide technical leadership to all members of the Information Services department.
  • Recommend, schedule, and assist in the execution of upgrades, migrations and remediation efforts as necessary.
  • Provide after hours, and on-call support for all systems as needed.


  • 8+ years of hands on experience in the following areas:
    • LAN/WAN Network deployments (VPN, Routers, Switches)
    • Wireless LAN deployments
    • Security Infrastructure (Cisco ISE, Checkpoint Firewalls)
  • Experience in the following are desired:
    • Storage Area Networks
    • Server Virtualization
    • Telecommunications systems
    • Microsoft Exchange email systems
    • Azure AD /Azure Cloud
  • 3-5 years of team lead or manager level experience
  • Experience with cybersecurity and compliance frameworks; ISO 27001, SOC
  • Ability to work in complex IT environments
  • Strong project management experience with planning, implementation and documentation of tasks/projects in the assigned areas
  • Strong communication and organizational skills
  • Bachelor’s Degree in Information Systems or equivalent, graduate degree preferred.

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!

Back to Top