Job Responsibilities

• Implement, troubleshoot, and support servers, storage, virtualization, orchestration/automation, high-availability, backup, and disaster recovery technologies.
• Implement, troubleshoot, and support iSCSI, fibre channel, and FCoE / NVME fabrics.
• Perform data migration and migration planning services.
• Provide data center performance and capacity analysis.
• Perform storage, replication, backup, and DR tests and POCs.
• Deliver customer training and knowledge transfer.
• Create Service Standards in design, documentation, configuration, and implementation.
• Communicate regularly with the Service Delivery Manager on client satisfaction and review client initiatives.
• Provide accurate and on-time updates to team members, project managers, and management team.
• Continue to stay current in all aspects of the solutions within your area of expertise.
• Maintain required vendor certifications and continue to grow technical skill set.

Job Qualifications

• Minimum 5 – 7 years of experience with Dell-EMC products including VxRail, Unity, PowerStore, PowerMax, PowerScale, RecoverPoint / RP4VMs, PowerFlex, Avamar, Networker, Data Domain, and PowerProtect Data Manager
• Minimum 3-4 years of experience with VMware products including vSphere, SRM, vRealize, vSAN, NSX and VMware Cloud Foundation
• Minimum 3-4 years of experience with iSCSI, fibre channel, and FCoE fabrics
• Must have experience with server platforms from Cisco, Dell, or HP
• Prefer experience with other Hyperconverged, SAN, Backup, and Disaster Recovery technologies (Cohesity, Veeam, Cisco HyperFlex, Nutanix)
• Prefer experience with public and hybrid cloud solutions, such as Microsoft, Amazon, and VMware Cloud
• Must have technical expertise in deployment and troubleshooting data center technology related issues through data collection and analysis.