Business to Business Collections Specialist
Large manufacturing organization in the Reading area is hiring for an Business to Business Collection Specialist to contact clients and collect outstanding payments. Business to Business Collections experience or strong customer service experience is preferred.
Our Business to Business Collections Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.
- Evaluate accounts to identify outstanding debts
- Investigate historical data for each bill
- Reduce DSO and work to eliminate past due receivables
- Find and contact clients to ask about their overdue payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
- Proven experience in AR, Collections or Customer Service – 1+ years preferred
- Knowledge of billing procedures and collection techniques
- Working knowledge of MS Office and databases